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On-site Service

Prudential provides efficient on-site service to keep projects safe.

Technical briefing on our products
Technical briefing on our products
Before and after materials arrive, Prudential engineers attend site to provide technical briefing documents in print and electronic form, along with on-site technical briefing.
On-site testing
On-site testing
Prudential brings its own test equipment to verify the performance of products about to be used, and can also jointly commission third-party testing for sampling inspection to safeguard the project.
Common installation pitfalls and solutions
Common installation pitfalls and solutions
Drawing on site conditions, product type and years of service experience, Prudential has summarised the common pitfalls for each product and set out standard solutions.
Rapid response to unexpected issues
Rapid response to unexpected issues
Prudential has a rapid response mechanism for unexpected issues. Once notified we make contact immediately, arrange for technicians to attend site as needed, and diagnose and resolve the problem quickly using national standards and product experience.
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